Curbside & Online: Best Buy, Dick’s, and Others Get Creative During COVID-19
While we are certainly not ‘business as usual,’ the businesses at the CVSC are among those creatively responding to the COVID-19 crisis. From curbside pickup to online ordering, shoppers can still enjoy some of their favorite stores.
Brands getting creative
We are living in a historic time and one that has resounding impacts throughout the world. As stay-at-home orders have become the norm and the public practices social distancing to keep themselves and others safe, brands have had to re-evaluate how they interact with the public. From bookstores offering bicycle deliveries and virtual book discussions to vineyards and breweries offering delivery and virtual wine tastings and happy hours.
At the CVSC, brands like Best Buy and Dick’s Sporting Goods are leading the pack in their creativity. And bringing a little joy to consumers.
Beginning in mid-March, Best Buy started exclusively offering in-app ordering and curbside pick up for their customers. To stop the spread of the virus, the chain allows only employees in their stores. But at a time when entertainment is more necessary than ever (we all need a little distraction), “the curbside system includes returns and exchanges.” As well as delivering any other items that might be in stock at the time of curbside pickup.
For those customers now working from home, Best Buy is also meeting the demand for computers, printers, laptops, and other home office supplies. As with many other brands, Best Buy is further taking care of its employees by offering them paid sick leave and flexible hours. Working and entertaining yourself at home just became easier in Bend.
Dick’s Sporting Goods
The flip side to being stuck at home is making sure you and your family spend some time outside. At a safe distance from others, of course. And what better way than with sporting equipment? Dick’s Sporting Goods closed their retail store to the public, but opened up the option for “contactless curbside pickup.”
For those who have returns on purchases they made before the stay-at-home order, Dick’s is extending their policy to 90 days. The sporting goods chain has also made its curbside process as seamless as possible. For Bend residents, all you need to do is select and purchase an item on their app or online, look for the email when it’s ready for pickup, and check-in when you’ve arrived. A member of their team “will deliver your order to your vehicle’s backseat or trunk.”
Safety first at CVSC
At the CVSC, we are proud of our stores and respect the individual decisions of these companies to either close during this time or to remain open with new creative options like curbside pickup. For a regularly-updated list of store openings and closures, check here. Stay healthy!